Pandigital Website Review & Ratings + Pandigital Coupons
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Pandigital Website Review & Ratings + Pandigital Coupons

Pandigital: Products & Services

Pandigital is a company which has determined the need to connect the evident gap between digital cameras and traditional photo frames, and today is deemed to be the worldwide industry leader in the manufacturing of world class digital photo frames. Having kept in line with its values of elegance, simplicity, and functionality, the company has sold over 4 million units which validates the work and effort put into designing and creating each and every Pandigital photo frame. In addition, they also sell tablet devices.

Pandigital: Company Background

The company has been around since 1998 and has its headquarters in Dublin, California. The company offers products and services of the best quality and makes efforts to ensure that its customers get their money’s worth. The products and services offered by the company are top notch and can be considered a benchmark for the industry. 

Pandigital: Customer Feedback & Reviews

The website has received mixed reviews from its customers. A customer msmmomof2 shared:

“Decent device.  We too had an issued, they corrected it the first time…. Tab was frozen, turns out it was some software issue and they resolved.  However, had to send back again… user error this time :/ but they were good about covering because it was still within warranty.  Return paperwork was quick and I sent it right out, but also during their move, but they did get it.  I called last week and was told all product in their warehouse were delayed due to the move would ship by or have a tracking number by 10/23/12.  Called today, was also told would be next week.  I was told the company was "liquidated" and that they had to get all product out of their warehouse by 10/29/12.  As of 10/11/12, the company is no longer.  I asked, if there is an issue would we be advise who to contact, I was told not as yet.  fingers crossed.  it's for my mother who is not tech savvy so the device is good enough for her and she's quite happy with it”

The company enjoys a good amount of consumer feedback from its customers.

Pandigital: Business Credibility & Trustworthiness

The company has been listed on the Better Business Bureau but does not have a ranking with the BBB. The company is neither accredited with the BBB. The company has had 292 complaints against it in the last 3 years and 191 against it in the last 12 months. The company does not have any court cases against it and is financially secure and the company will continue business in the foreseeable future.

Pandigital: Website Popularity & Google Ranking

Alexa gives the website a global rank of 188,820 and a countryrank of 59,876. Google Page Rank gives the website a score of 6 out of a possible 10. Compete gives the website a rank of 35,257 and a unique monthly user average of 51,916. The website is ranked 2nd amongst its competition and can be deemed as popular judging by the stats available. 

Pandigital: Social Media Presence

Social media has created vast opportunities for companies to promote their products and services online. The company's Facebook page has 908 likes and is used to promote the company’s services and brand image. The company uses the twitter account @pandigitalinc and has 126 followers and 6 tweets to its credit. The page is used to communicate with fans and customers on a one to one basis. The company’s social media profile is below satisfactory.

Pandigital: Website Security & Safety

According to the Google Safe Browsing Diagnosis the website is safe to browse and is not considered suspicious. The website does not harbor any malware or viruses and does not have any self installing software present on any of the pages of the website that were tested. The website puts great emphasis on security and employs HTPS and SSL security protocols to ensure general safety and consumer financial protection. The website can be deemed as secure.

Pandigital: Pricing & Packages

The website does not offer prices of the products and services that the company charges for. It requires the customer getting in touch with the company to book the order. Then the company will provide prices for their products. The website provides information regarding the given service and the products along with it and acts as an information provider. The prices or deals on offer are directly between the two parties and the company does not charge the consumer.

Pandigital: Shipping Rates & Policies

The company does not offer any products and services that require shipping by the website. So no shipping rates or policies are mentioned by the company.

Pandigital: Payment Methods Accepted

The website does have a payment portal. It is unclear as to how customers can buy products from the website which doesn’t offer prices for its products. The website offers a very decent payment portal and uses HTTPS and SSL security protocols to ensure consumer financial data protection. The company needs to resolve its pricing on the website for this portal to be relevant. 

Pandigital: Returns, Refunds & Exchange Policy

The website does not clearly state its refund policy or as to how the company manages to provide refunds in case the items bought are either defected or damaged. The company must provide details of their return and refund policy or customers will look elsewhere to buy the products as it reduced consumer confidence.

Pandigital: Product images & screenshots
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